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Fixing a Solar Installation That Was Rushed

CleanVolts scopes and manages solar repairs. A registered contractor does the work and signs it off.

The load-shedding rush put a lot of solar on a lot of roofs very quickly. Some of it was excellent work. Some of it was done by people who had been installing solar for three weeks.

If a Health Check or audit found problems with your system, this is what happens next.

CleanVolts Solar Remediation

How Remediation Works

You get an itemised quote. Every fault we found, what it costs to fix, and how long it takes. Nothing bundled into a single number.

Safety issues are separated from the rest. We tell you plainly which items are a fire or shock risk and which are compliance tidy-ups. You decide what to do and when.

A registered electrical contractor does the work. You appoint them directly for the electrical work and the parts it needs, and they issue the Certificate of Compliance under their own registration. Every contractor we put forward has to meet the CleanVolts Approved standard. We're still building that network, so we name the contractor for your job, and tell you why we chose them, before you approve anything. CleanVolts manages the project, checks the contractor's parts prices against distributor prices and coordinates the job, so it runs as one piece of work.

We check the work and collect the paperwork. Once the work is done, we check it against the agreed scope. The contractor issues the CoC, and we file it with your SSEG documents and hand you a close-out pack with everything in one place.

The Faults We Expect to Find

  • Undersized or unprotected DC cabling

  • Missing or incorrectly rated DC isolators

  • Connectors from mismatched brands pushed together — a common cause of hot joints

  • Poor or absent earthing and bonding

  • Batteries mounted without adequate ventilation or isolation

  • Inverters wired so that the system back-feeds when it should not

  • No labelling, no schematic, no documentation of any kind

What It Costs

Remediation is quoted per job, because no two bad installations are bad in the same way. Small fixes are often a few thousand rand. A system that needs the DC side rebuilt is a bigger job and we will say so.

If we did the audit and you appoint us for the remediation, the audit fee comes off the quote.

Parts Prices, Checked

CleanVolts never buys or sells parts, so we make nothing on them. The contractor supplies the panels, isolators, cabling or batteries, and before you approve the work we check their prices against what the distributors charge. Our project management fee is its own line, so you can see exactly what you are paying us.

Solar Repairs: Common Questions

How much do solar repairs cost?

Each job is quoted separately. Small fixes are often a few thousand rand. A system that needs the DC side rebuilt is a bigger job, and we will say so before anything starts.

Who does the repair work?

A registered electrical contractor you appoint directly. They do the electrical work, supply the parts and issue the Certificate of Compliance under their own registration. CleanVolts scopes and manages the job.

Do I need an inspection before you can quote?

If you already have an inspection report, send it and we will quote from it. If not, start with a Solar Health Check.

Will I get a CoC once the repairs are done?

Yes. The contractor issues the CoC, and we file it with your SSEG documents in a close-out pack, so all the paperwork is in one place.

Do you mark up the parts?

No. CleanVolts never buys or sells parts. The contractor supplies them, we check their prices against distributor prices, and our project management fee is its own line on the quote.

CleanVolts

Get a Remediation Quote

If you already have an inspection report from someone else, send it through and we will quote off it. If you do not, start with a Health Check.